AtlasByte Group

Support

AtlasByte LLC · Customer support

AtlasByte Group is the operating name of AtlasByte LLC, a North Carolina limited liability company that builds and runs web software products. If you have a question about one of our products, your subscription, or a charge on your statement, contact us using the details below.

Email
support@atlasbytegroup.org

Mail
AtlasByte LLC
4030 Wake Forest Road, Ste 349
Raleigh, NC 27609, United States

Response time
We answer within one business day, Monday to Friday.

Charges on your statement

Charges from our products appear as ATLASBYTEGROUP or ATLASBYTE* followed by the product name. If you do not recognise a charge, email us with the date and amount and we will look it up before you dispute it with your bank.

Refunds and cancellations

Subscriptions can be cancelled at any time from the account page of the product you use, and access continues until the end of the paid period. If something did not work as described, email us within 14 days of the charge and we will refund it.

Our products